WHAT BRAND OF T-SHIRTS DO YOU USE?

We use several brands of t-shirts, including American Apparel, Bella/Canvas and Alternative Apparel.

HOW DO I KNOW WHAT SIZE SHIRT TO ORDER?

Each shirt is true to size, unless noted otherwise. 

WHAT TYPE OF PRINTING DO YOU USE?

We have a mix of shirts printed through Printful and locally screen printed tees in Deep Ellum by Doppelganger Dallas.

DO YOU PRINT YOUR OWN SHIRTS?

No, we don’t have the expertise nor the time to print our own t-shirts. We just focus on design.

WILL YOU NOTIFY ME WHEN YOU RELEASE A NEW DESIGN OR RESTOCK A CURRENT DESIGN?

Sure thing, follow us on Instagram to stay on top of our new releases. 

HOW LONG DOES IT TAKE FOR T-SHIRTS TO ARRIVE?

We use standard shipping for orders in the contiguous US and usually takes 5-10 business days. International orders take a little longer, usually 3-5 weeks depending on the destination and customs processing.

HOW SECURE IS THIS STORE?

We use Shopify in handling our e-commerce. Shopify includes a PCI compliant shopping cart and hosting for online stores. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. You can read more about Shopify's security here.

WHAT IS YOUR RETURN POLICY?

We want you to be 100 percent satisfied. Exchanges can be made within 15 days of delivery. Fulfillment of online orders is done through Printful. Please send to the return address marked on your package. Please include a copy of the packing slip that was sent with your original purchase. You can also contact Printful at (818) 736-5361 (9am-5pm PST).

If the shirt was bought at an event, please contact info@postcodestore.com. Please direct message us at Instagram.com/PostcodeTX for a quicker response.